Effective Date: 27th November 2024
At CRAFT TREE, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to safeguard it. By using our website or purchasing from us, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect and process the following types of personal data when you visit our website, sign up for our newsletter, or make a purchase:
• Personal Identification Information: Name, address, email address, phone number, billing information, etc.
• Payment Information: Credit/debit card details (only when you make a purchase through our website; payments are processed through third-party payment gateways).
• Usage Data: Information about how you use our website, including IP address, browser type, device information, and pages visited.
• Cookies: We may use cookies and similar tracking technologies to enhance your experience on our website and to gather data about site usage.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To process transactions and manage your orders.
• To communicate with you regarding your orders, including sending order confirmations, updates, and customer support.
• To improve our website and services, based on user feedback and usage patterns.
• To send marketing communications, including newsletters, promotions, and special offers, if you have opted in to receive them.
• To comply with legal obligations and resolve any disputes.
3. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
• Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders.
• Legal Compliance: We may disclose your information if required by law or in response to a legal request from a government authority or regulatory body.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and provide personalized content. Cookies are small files placed on your device to track activity and store preferences. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of the website may not function properly if cookies are disabled.
6. Your Rights and Choices
You have the right to:
• Access, correct, or update your personal information.
• Opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Request the deletion of your personal data, subject to legal and contractual limitations.
If you wish to exercise any of these rights, please contact us using the details provided below.
7. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of those websites, and we encourage you to review the privacy policies of any third-party site before providing them with personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.
9. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
CRAFT TREE
1-558A, Burgher Street,
Fort Kochi, Ernakulam,
KERALA 682001, India
Email: crafttreekochi@gmail.com
Phone: +919020870567
By using our website, you acknowledge and agree to the terms of this Privacy Policy.